MSM Operations Manual - Symbian Operating Systems

Download the MSM Operations - Symbian OS

Introduction:

Maverick Secure Mobile (MSM) is a cell phone security application. MSM helps you protect your data, track your stolen device, retrieve your phonebook and disable the stolen device remotely. The application works in hidden mode and cannot be viewed in the device. To launch or customize this application one has to enter the Registration Code, pre-defined “short keys” and a password. After installing MSM in the device one must add a “Reporting Phone Contact” in the application. The reporting contact can be your second number or a friend’s number or any other mobile number on which you want to receive all the reports. Please note that there are slight differences for Installation on the three main Operating Systems. Please confirm YOUR device’s Operating System per attached List of Compatible Phones.

Contents:

1. Installing Maverick Secure Mobile on your mobile phone
2. Launching and customizing Maverick Secure Mobile
3. Data Backup
4. List of commands and explanations

Please note: Before downloading and Installing Maverick Secure Mobile, please make sure you have the applicable PC Suite or Desktop Manager installed on your computer for your phone.

For help and assistance please go to SUPPORT.

1. Installing Maverick Secure Mobile on your mobile phone

There are two ways that you can Install and download MSM onto your mobile device.

1. This first method will be making use of your phones PC Suite or Desktop Manager. From Maverick Secure Mobiles website, go to "Buy Now" from the home menu and select your phones model from the drop down list. Then Click "Download"

2. The second method is downloading MSM via your phones web browser and accessing Maverick Secure Mobile's Mobi Site.

Once you have downloaded and installed the MSM to your mobile device, the application will launch itself for the first time. By default the application will install itself in Phone memory. It cannot be installed on MMC. To perform smoothly MSM require at least 3 to 5 MB of memory free on the device. Before installing MSM please make sure you have backed-up all the contacts and important data onto the memory card or any other safe place.

Method 1:

Installing Maverick Secure Mobile on your phones using PC Suite or Desktop Manager.

1. Save the folder named msm.rar on your computer.

2. Unzip the .rar file and it will extract to a subfolder. Do not open the folder on your computer.

3. Open your phones PC Suite or desktop manager on your computer.

4. Select “application loader” to install the application.

Method 2:

Installing Maverick Secure Mobile using the phones web browser.

1. Open your phones web browser and go to www.maverick-mobi.com

2. The Mobi Site will automatically detect what phone you are using.

3. Click on "download" and follow the onscreen prompts.

Registering

1. Switch on your Mobile Device.
2. Click on the file to start the installation, once the installation is complete it will pop up a help file.
3. Read the help file and close by pressing Option > “Exit” button on the left bottom side. Once you press exit MSM will go in the background.
4. Enter *123* & give the default unlock password that is provided which is “ajt” on your keypad, to launch MSM.
5. Press the Options button on the left of your screen to open Registration menu.

6.		Select mode of Registration either by SMS or GPRS. (GPRS is recommended due to it being faster).
7.		Insert 14 Digit Registration code.
8.		Select server 2 and submit the registration. (This step might vary between different phones depending on the make. In most cases it will ask you to select the connection type again, for example GPRS. Select GPRS.).

9. On sending the valid Registration code the application will be registered and you will receive a “welcome registration complete” message from the server.

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2. Launching and customizing Maverick Secure Mobile

Maverick Secure Mobile works in hidden mode. The application is not visible in the application menu. To launch Maverick Secure Mobile you have to enter the pre defined short keys *123* & default password “ajt”. To customize this - go to settings.

General Settings:

To access general settings, press the options button once you have typed in the password at the MSM starter page. (The screen that shows once you have typed *123*)

1. Switch On MSM: (Select YES/NO)

If “Switch on MSM” is marked Yes then Maverick Secure Mobile will function actively on SIM change. If "Switch on MSM" is marked NO then Maverick Secure Mobile will not function at all even if the SIM is changed.

2. SMS text to switch on MSM: ( User INPUT )

By default SMS command to activate MSM is “Activate” This command will turn on all the functions of MSM even if SIM is not change and take your phone to Theft/Stolen mode.User can define his own SMS command to activate MSM without changing the SIM. User has to send this command from reporting contact number. MSM will respond to the commands received from reporting device only.

3. Lock # Key (Select Yes/NO)

By default Lock # key is “YES”. This feature will deactivate “#” from your handset keypad. So that your handset will be protected from basic level formatting which uses # key. If Lock # key is set to “No” then user will be able to operate “#” key as usual.

4. Change Password (User Input)

Default password is “ajt”. Using this field user can change the default password as per his choice. Password can be Alpha Numeric (letters and numbers). Max length of the password can be 9 characters.

5. Change MSM hot keys: (User Input)

Default hot keys to launch MSM is *123* Using this field user can change hot key combination. Max Hot key length can be 9 characters. Hot keys combination has to be Numeric only! (By default Hot key combination starts & ends with *. While changing hot key combination user need not to write *If user changes hot keys from 123 to eg 567, to launch application with new key combination user must enter *567*.

6. Hide data: Memory Card (Yes/No)

By default this field is set to “NO”. If MSM is in theft/stolen mode, this feature will not hide data from Memory card by default. If this field is set to “Yes” Application will hide all the data from Memory card whenever application goes into theft mode.

Important: please remember to select “SAVE” after any settings have been changed.

Advanced Settings:

To access advanced settings, go to settings and either scroll left or right.

Hang Settings:

1. Change Attack screen txt (User Input)

User can edit the Text using this field. User can add his name, address, contact number, reward amount offered. Whenever application receives “msm hang” message it will play a loud siren sound and disable the phone completely & display pre defined screen along with the above added details.

2. Raise a Siren Alarm

By default this field is set to “Yes” if application receives “msm hang” message it will play loud siren and disable the phone completely & display pre defined screen along with the above added details. If this field is set to “No” application will not play any siren even if it receives msm hang message. If this field is set to “No” in preview attack also it will not play any siren.

Sim List Settings:

By default MSM will show one SIM number in the field. User can add SIM in SIM list manually. Once the particular SIM number is added in the sim list, application will not go into theft/stolen mode for that particular SIM number. User can add multiple SIM cards using this feature.

SOS Settings: “Save Our Souls”:

The SOS feature allows user to send distress reports to a Reporting Phone. This will allow the user in critical situations to inform relatives that urgent help is required. User can add Police, Fire or Ambulance numbers in SOS settings.

If user presses *1 then in 30 seconds SOS will send one message to the Reporting Phone that Police assistance is required & after 50 seconds SOS will automatically connect a call to the number added in the police field.

If user enters * 2 then in 30 seconds SOS will send one message to the Reporting Phone that the Fire Department is required & after 50 seconds SOS will connect call to Fire number added in the Fire field.

If user enters *3 then in 30 seconds SOS will send one message to the Reporting Phone that an Ambulance is required & after 50 seconds SOS will connect call to the number added in the Ambulance field.

If user just enters * and does not press 1/2/3 then SOS will call to Reporting Phone by default, and will not send any SMS.

Adding Reporting Phone Contact Number:

Reporting Phone Contact number can be any other mobile number on which user want to receive all the reports related to his lost/stolen phone. User can add multiple Reporting contact numbers. User can add a Reporting contact number directly from the Phone Book within device. MSM will accept and respond to commands received from any of the Reporting Phone Contact Numbers.

3. Data Backup

1. Installation

While installing MSM user will get prompt to install data backup application. It is a independent application which is being integrated as part of MSM. Using Data backup MSM users can make a backup of all the data on the device like Contacts, SMS and images to the Maverick Secured Remote Server using GPRS. To use this feature the device must be GPRS enabled. Each End User has 5MB space on the Maverick Remote Server to store data.

2. Registration

Once data backup is installed you need to register it. To Register data backup follow the steps given bellow:

a. Open MSM by pressing *123* & typing in your password. (“ajt” if you haven’t changed the default password yet)
b. Go to options
c. Select “Data backup”
d. The Data backup splash screen will come on screen, press options to get Register.
e. Enter your phone number with the country code & use the same scratch card number (activation key) which you used to register MSM.
f. Press OK to submit registration & wait for confirmation from sever.

Please note: This data backup registration process might take a while to register. Depending on the GPRS connection at the time you might have to re-do the registration process for it to register properly.

3. Create an account

To take a back up from you phone, follow the steps given bellow

a. Open MSM by pressing *123* & typing your password (“ajt” if you haven’t changed the default password yet.)
b. Go to options
c. Select “Data backup”
d. Data backup splash screen will come on screen, press options
e. Select Create Account
f. Please fill the information Name, Username, Password & Email
g. Once user is created person can login with above created Username.

4. Make a Backup

To take a back up from you phone, follow the steps given bellow

a. Open MSM by pressing *123* & password ajt
b. Go to options
c. Select “Data backup”
d. Data backup splash screen will come on screen, press options
e. Select Login
f. Please give username & password to Login
g. Select Data backup option
h. In the next screen you will get options which will allow user to take a backup of Contacts, SMS, Images, Video’s.
i. Select contacts and application will allow user to select either all contacts or select particular contact from the phonebook.
j. Select appropriate option and press OK. It will start uploading data to the Maverick secured server. In the similar fashion user can backup sms, images & videos

5. Retrieve Backup

To retrieve back up from you phone, follow the steps given bellow

a. Open MSM by pressing *123* & password ajt
b. Go to options
c. Select “Data backup”
d. Data backup splash screen will come on screen, press options
e. Select Login
f. Please give username & password to Login
g. Select Retrieve data option
h. In the next screen you will get options which will allow user to take a backup of Contacts, SMS, Images, Video’s.
i. Select contacts and application will allow user to select either all contacts or select particular contact from the phonebook.
j. Select appropriate option and press OK. It will start retrieving data on maverick secured server. In the similar version user can retrieve sms, images & videos.

6. Delete Backup

To delete Backup from server follow the steps given bellow

a. Open MSM by pressing *123* & password ajt
b. Go to options
c. Select “Data backup”
d. Data backup splash screen will come on screen, press options
e. Select Login
f. Please give username & password to Login
g. Select delete data option
h. In the next screen you will get options which will allow user to take a backup of Contacts, SMS, Images, Video’s.
i.Select contacts and application will allow user to select either all contacts or select particular contact from the phonebook.
j. Select appropriate option and press OK. It will delete data on maverick secured server.

7. How to retrieve password :

If in case user forgets his password & username to retrieve follow the steps given bellow

a. Open MSM by pressing *123* & password ajt
b. Go to options
c. Select “Data backup”
d. Data backup splash screen will come on screen, press options
e. Select forget password or ID
f. Enter email ID
g. User will get password in his email.

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4. List of commands and explanations

MSM will accept commands received from Reporting Phone only. All the commands should start with “msm”. For example if user wants to hang the stolen phone using sms command he has to send sms “msm hang” from the reporting phone to the stolen device. It is best to assume if you had left your cell phone behind in a cinema, restaurant and so on that it is indeed already gone by the time you remember to run back and get it. As we all know most people are not keen on returning valued goods they pick up! And be assured the person who picked up your mobile will without any doubt go through all your data, contacts, images, videos and sms! It does not matter who you are: corporate client with VERY important business info which may fall into the wrong hands or everyday client with VERY important family contacts, banking details and much more… It is then safe to say that one has to insert the commands in the following order should your mobile get lost or stolen.

1. msm activate:

Activates theft/stolen mode without changed SIM card. ( when device is lost ) Encrypts phone book, messages, images, video clips. Starts reporting all the activities on the stolen phone, like calls made and received & SMS sent and received. This is reported to the Report Phone via sms.

NB: In most cases when your mobile device gets stolen the thief will immediately change the sim card and MSM will start sending out reports automatically to the Report Phone as the stolen phone does not recognize the new sim card inserted. So you do not need to send the command “msm activate” It is obvious once your mobile got stolen and you do not receive any reports within a few minutes that it means the thief is not planning to change the sim card and that you have to send “msm activate” to the device.

2. msm contact=all:

Sends all the contacts stored in the phone book of stolen/lost phone to the Reporting Phone!

3. msm emailon:

Starts reporting to your email address you registered at installation/setup of all the activities like calls made and received, SMS sent and received, new contacts added to your stolen device.

4. msm hang:

Plays loud siren, disables the phone completely, displays predefined message: lost/stolen phone” and your name and contact number and reward offered for return. Even if the thief removes and replaces the battery the siren and “lost/stolen” phone message starts again.

5. msm unlock:

This command is only necessary if the rightful owner the assistance of authorities like SAPD tracked the thief via the reports given to apprehend the suspect. This command unlocks the keypad so the password defined by user (default “ajt”) may be inserted. This will stop the siren and bring the phone back to normal mode.

6. msm track:

This command can be used for “Parental Control” Starts reporting of all the activities like calls made, received, SMS sent/received, New contacts Added. Does NOT decrypt data on device. One does not have to enter “mms activate” beforehand. “msm track” can be given as is. But after you gave “mms track” command you may also enter “mms location” to get location report. To end TRACK feature simply send sms command “msm deactivate” to device.

7. msm contact=individualcontact:

Sends particular contact stored in the Phone book of Stolen/lost phone.

8. msm location:

Sends IMEI, IMSI, Area code, Cell ID, Operator Name, Country code. Encrypts data and reports location! One has to first send “mms activate” followed by “mms location” to receive location report.

9. msm deactivate:

Deactivates sms commands “track”.

10. msm delete=all:

Wipes all data from the stolen device permanently.

Preview Attack

Please note: This feature is only available for Symbian OS phones. Preview attack will demonstrate the way the phone will behave in hang mode without hanging the device. This option is available in the options menu. To stop the preview siren, simply type in your password. (or “ajt” if you haven’t changed the default password yet.)

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